Invercargill City Council

CC1905 Customer Satisfaction Surveys

Invercargill City Council requires delivery of a survey with residents of the city (including but not limited to ratepayers) where data is collected on a continuous basis throughout the financial year (1 July to 30 June) and reported quarterly.

The survey is required to deliver three types of data:
1. Performance
2. Topical issues
3. Level of service and investment

The results of this survey will be used to:

• Report on annual KPIs for different areas of Council
• Inform Councillors decision making as part of the Long-term Plan
• Inform Councillors and Executive leaders’ decision making in relation to strategic planning for delivery of Council services.

Department/Business Unit: Invercargill City Council

Status Closed
Tenderer https://www.gets.govt.nz/ICC
Closed 24 Mar 2025 4:00 PM NZDT
Reference 31175496
Notice Type Request for Proposals (RFP)
Regions Southland
Customer Reference CC1905
Contact Details Lauren McKinnel
ICCProcurement@icc.govt.nz
021611182
Published 3 Mar 2025 4:00 PM NZDT

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