The buyer seeks a qualified partner to replace its current complaints management system (CMS), HCL Notes (previously named Lotus Notes), with Microsoft Dynamics Customer Service. The selected partner must have demonstrated experience in similar system transitions or extensive expertise in implementing Microsoft Dynamics for complaints management.
Department/Business Unit: Corporate Services
| Status | Open |
|---|---|
| Tenderer | https://www.gets.govt.nz/HDC |
| Closing | 17 Mar 2025 5:00 PM NZDT |
| Reference | 30736068 |
| Notice Type | Request for Proposals (RFP) |
| Regions | Auckland |
| Customer Reference | 130125A |
| Contact Details | Mr Christian Hirano projects@hdc.org.nz |
| Published | 3 Feb 2025 9:00 AM NZDT |
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