Ministry of Business, Innovation and Employment

Employment Mediation Service Provider Group 2026

Employment Services wishes to engage a panel of employment mediation service providers with employment mediation capability to undertake mediations on an as required basis. In addition to our employed mediators, a supplementary panel of service providers is contracted to ensure timely, accessible services for our users at times of peak demand.

Service providers are experienced in both mediation and the employment law jurisdiction. They are required to provide mediation services to help parties resolve a range of employment relationship problems including personal grievances. Mediations are provided as required by Zoom, phone and face-to-face.

We are seeking one or more service providers on the panel who have tikanga Maori mediation capability and experience. Successful Tikanga Maori Service Providers need to have a knowledge of Te Tiriti o Waitangi, an ability to speak te reo Maori and apply tikanga cultural practices in mediation.

In terms of the contract template, this will be uploaded in the coming week.

Can you please submit any questions through GETS.