Ministry of Social Development

Heartland Services to Rural and Isolated Community Locations (3 Locations)

MSD wishes to procure Heartlands in rural and isolated communities across New Zealand. Heartlands aims to ensure people and whānau in rural and geographically isolated communities have equitable access to government and NGO services.

The original Heartlands RFP was for 15 locations however, due to Cyclone Gabrielle we have now broken the procurement of Heartlands services into three separate RFPs.

This 3rd RFP is to extend Heartlands across New Zealand and is seeking community providers located in the following new locations:
• Dargaville
• Wairoa
• Ruatōria

The term of the service agreement will be from approx. May/June 2023 (or as negotiated with the successful providers) to 30 June 2025, with one three year right of renewal ending 30 June 2028.

Go to the attachment and addenda sections to download all the RFP documents you need.

Note: Subsequent RFPs are published on GETS under separate RFPs and will include the following:

1st RFP - includes locations in Foxton, Martinborough, Ōpunake, Riverton/Aparima, Matamata, Picton, Mangakino, Te Kuiti. - RFP Closing Date 07 March 2023
2nd RFP - includes locations in Waihi, Mangawhai Heads, Hokianga/Kaikohe, and Kaitaia. - RFP Closing Date 04 April 2023

Payments for the Heartlands service will be upon contract signing, then quarterly for the duration of the contract in line with the standard MSD payment dates (20 July, 20 October, 15 December and 20 April). The payment schedule outlined in the draft Outcome Agreement reflect these standard dates. Outcome Agreements will be drafted with successful providers and each payment (date and amount) will be clearly communicated in individual contracts.

Department/Business Unit: Service Delivery