Accident Compensation Corporation

Integrated Home and Community Support

The future of ACC’s Integrated Home and Community Support Service

ACC funds home and community support services to deliver personal, child and home care to clients following an accident. These services are intended to support clients to return to independence or reach their maximum level of participation in everyday life. Support can vary from a few hours per week of home help to 24/7 care and support for our most vulnerable clients.

Each year we support over 25,000 clients to receive these services.
We currently procure this service from five lead suppliers nationally.

We are proposing to split this service into two:
HCSS: Return to Independence (HCSC-RTI)
This will cater to our clients who need some short-term support to return to their pre-injury level of independence. It will be casemix funded. Casemix funding is a type of package funding based on which clinical group a client is placed in following an assessment of their needs. The supplier can provide services flexibly for the client to achieve the desired outcome.
HCSS: Maximise Independence service (HCSS-MI)
This will cater to clients who have life-long and/or complex needs and will support them to maximise their level of independence. It will be funded as fee for service. Fee for Service is an hourly rate paid for each hour of service delivered. The amount of hours is determined by ACC (often via an independent needs assessment).

The proposal is for the Maximise Independence service to be opened to a wider range of suppliers.
We are seeking feedback on this proposal between 9 May and 9 June 2023. From there, we will be making a final decision about whether the proposal will go ahead.
If the proposal is supported, we will be running a tender for these services from approximately September 2023.

Status Closed
Closed 1 Sep 2023 5:00 PM NZST
Reference 27421329
Notice Type Notice of Information (NOI)
Regions New Zealand
Contact Details Sara Brown
Published 19 May 2023 1:00 PM NZST

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