Teaching Council of Aotearoa New Zealand

International Criminal History Checking Services

We are seeking a supplier to provide international criminal history checking and overseas police vetting services for teacher registration applicants who have lived outside New Zealand. The service must obtain or verify criminal history information directly with the relevant issuing authority, helping to strengthen child safeguarding and support registration decision-making.
We are interested in hearing from organisations that can provide broad international coverage, strong verification-at-source capability, a secure online applicant experience, and timely delivery of completed checks and reports. The solution should provide visibility of request status and support applicants located both in New Zealand and overseas.
The current planning assumption is approximately 4,000 checks per annum. Respondents should demonstrate their ability to manage varying volumes while maintaining service quality and turnaround times.
Our key objectives are to improve confidence in overseas criminal history information, reduce the risk of fraudulent documents, support a positive applicant experience, and provide reliable information to assist registration decisions. We are also looking for effective reporting, performance monitoring and ongoing service improvement.
Other requirements include:
• Verification of criminal history information directly with issuing authorities wherever possible.
• Secure handling of sensitive personal and criminal history information.
• A secure online portal for applicants and authorised users.
• Reporting and dashboard functionality.
• Clear service levels and turnaround times.
• Strong privacy, security and information management controls.
• Support for applicants completing checks from overseas.
• Transparent applicant pricing and clear disclosure of any additional fees