Palmerston North City Council

PNCC - Parking Management Services

Background
Palmerston North City Council (PNCC) currently delivers its parking management services through a range of different providers, systems and technologies. PNCC’s parking services include a combination of digital systems, physical infrastructure, and operational processes, comprising:
• Parking enforcement tools;
• Parking meters;
• Parking sensors;
• Mobile parking apps.
What do we want
PNCC is seeking to transition to a streamlined, modern and future ready parking management solution that improves efficiency, accuracy, and customer experience
• A single, integrated solution that brings together all parking services into one cohesive platform;
• Future-proofed technology that is scalable, adaptable and able to accommodate evolving needs and innovation;
• Improved accuracy in ticketing, reducing disputes and the administrative effort required to resolve them;
• Flexible and diverse payment options;
• Permit management;
• Technical support;
• Data management;
• System integrations capabilities;
• Improved customer experience features, including e-receipt options; and
• Importantly a solution that looks to improve and promotes the safety of enforcement officers by way of technology.

Department/Business Unit: Procurement