New Zealand Customs Service

RFI – Contact Centre Software as a Service

New Zealand Customs Service (Customs) invites responses from the open market for information to help define a Software as a Service (SaaS) solution to support our Contact Centre operations, that is aligned with our business needs in receiving and responding to customer requests. The intention is to help inform the procurement process that Customs may be undertaking.

Status Open
Tenderer https://www.gets.govt.nz/NZCS
Closing 29 Feb 2024 12:00 PM NZDT
Reference 28749018
Notice Type Request for Information (RFI)
Regions New Zealand
Contact Details Umma Wilson
Procurement@customs.govt.nz
0212432830
Published 7 Feb 2024 11:00 AM NZDT

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