WaterCare Services Ltd

RFP - Proactive Leakage Detection Services

Leak detection and reducing leakage is critical for Watercare to achieve performance measures set by its regulators and also to meet its commitments to Aucklanders. Watercare requires a core team of expert leak detection technicians to find unreported leaks across its water supply network. Technicians must be skilled in using a variety of leak detection equipment, including acoustic listening sticks, correlators and other acoustic equipment, and must choose the right method for the conditions on each survey. Surveys are targeted using Minimum Night Flow (MNF) data from Watercare’s Leakage Management System (LMS). The Participant is expected to locate the leaks behind rising MNF quickly, so that each surveyed DMA can return to its baseline.

Watercare Services Limited (“Watercare”) provides lifeline services to Auckland. Our water supply and wastewater services are critical to the economic, social and environmental health and well-being of our communities.
Each day, we supply around 440 million litres of water to the people of Auckland and treat around 450 million litres of wastewater to a high standard. We also carry out significant work to upgrade and construct infrastructure to maintain levels of service and provide capacity for population growth.
Watercare is a council-controlled organisation, wholly owned by Auckland Council. We do not operate to make a profit and are prohibited from paying a dividend to Auckland Council by statute. Our company is also self-funding; we receive no funding from local or central government.