Department of Internal Affairs

Request For Information (RFI) - In-Person Citizenship Testing Services

The Department of Internal Affairs (DIA) is publishing a Request for Information (RFI) to understand the capability of potential suppliers to deliver in‑person citizenship testing services on behalf of the Department, and to gain insight into the costs and commercial models associated with delivering such services.

The testing services should include:

• Managing bookings and scheduling for citizenship applicants.
• Administering tests in a digital format.
• Support for DIA’s identity verification of the test taker.
• Ensuring safeguards are in place to prevent cheating or unauthorised assistance.
• Capability to transmit results securely to DIA via API‑based integration, using a DIA‑provided endpoint.

DIA is particularly interested in suppliers who can support in-person testing throughout New Zealand, operate year-round, and accommodate variable demand.

Suppliers will also be expected to demonstrate how their services can support applicants with diverse accessibility needs, including physical access requirements and other reasonable accommodations, while maintaining the integrity and assurance of the testing process.

Please confirm your intent to respond to this Request For Information using the GETS Question and Answer function before 14th May 5PM (NZST).

The test was recently announced by the Minister of Internal Affairs. The announcement can be found on the Beehive website – www.beehive.govt.nz